Privacy policy
This Privacy Policy describes how GorillaGreenz Ltd obtain, store and use your personal information.
By using our website you agree to the use and treatment of your personal information in accordance with this Privacy Policy.
HOW WE COLLECT OR OBTAIN PERSONAL INFORMATION ABOUT YOU
We collect personal information when you fill in a form on our website, or contact us by phone, email or in writing, use, post or react to our social media channels or when you order goods or services from us
Where permitted by law we may also receive information about you from third parties such as affiliates, business partners, credit and fraud checking services as well as third parties.
We only keep information that is required to contact you or send out goods. This is specifically your Name, Address, Phone Number, Email Address and Age (as some products are intended for over 18 only)
HOW WE COLLECT ANONYMOUS INFORMATION ABOUT YOUR BEHAVIOUR
We indirectly collect anonymous information about you to get a general idea of how our website is performing, this information is not linked directly to you. Third party services outside of our control may use this to profile your activities and provide relevant advertising in other platforms. This may occur at any time while you are browsing our website.
COOKIES
Cookies are small packets of information stored on your device used to keep a record of your history while visiting our website.
These are used to tailor page content to your behaviour, to keep hold of information that lets us know if you've logged in, or to let us know what items you've added to a shopping cart. The cookies under our control are only visible to you and to our website.
You are free to disable cookies on your browser. However, doing so may impact the functionality of this and other websites you visit.
THIRD PARTY SERVICES
We use other services to display our website, and they may also store cookies on your device to display personalised content or to gather statistics while you are visiting us, as follows:
CONTACT FORMS
Information you submit to us on a contact form will be sent by email to our staff and will remain stored for a maximum of 60 days just in case the email doesn't get to us.
We will only retain information for marketing purposes if you have given permission.
USER SUBMITTED COMMENTS & REVIEWS
You can submit comments on our content if you want to.
Normal visitors will be able to read anything that you post, and the name under which you have submitted the comment.
You may use a pseudonym if you prefer to remain anonymous. We may ask for your email address to verify but we do not make this public.
THIRD-PARTY SERVICES WE MAY SHARE DATA WITH
We use the following third party services to track and monitor visitor flows and behaviour.
Facebook
We use functionality from Facebook to display personalised content, or to allow you to share content with your friends. We do not have any direct access to information relating to your facebook account. For detail on Facebook's privacy policy please visit https://www.facebook.com/privacy/explanationInstagram
We use functionality from Instagram to display personalised content, or to allow you to share content with your friends. We do not have any direct access to information relating to your instagram account. For detail on Instagram's privacy policy please visit https://help.instagram.com/519522125107875?helpref=page_content
Email Communication Services
We use the following third party services to send email, so they will indirectly have access to a portion of your activity and some of your personal details. Once an email leaves systems we use directly, it may be routed through any number of others systems.
Ecommerce Facilities and Payment Services
This site can accept payment for goods or services and does so using only third party payment gateways. Payment credentials such as credit card numbers and bank account details are never provided directly to us.
When making a payment we are required to store your personal information for financial purposes but it will not be used for marketing purposes unless you explicitly provide consent.
Payment provider
We use the Shopify payment gateway service provided by Shopify to securely process online payments, your personal information (including card numbers, and contact details) will be sent to them for processing.
OUR DETAILS
Gorillagreenz operated by Gorillagreenz Ltd and we operate from GorillaGreenz, 2 The Calls, Leeds, England, LS2 7JU. You can contact us directly via this web site.
QUESTIONS OR COMPLAINTS
If you have any questions about this privacy policy, please contact us using the method listed above.